Privacy Statement
We are pleased to see your interest in our website. It is also very important to us that we protect your privacy. Below you will find detailed information about how we treat your personal data.
This Foxtron s.r.o. Privacy Policy Notice describes how and why we may collect, store, use and/or share your information when you use our services, such as:
- You will visit our website www.foxtron.cz or any of our websites that link to this Privacy Policy Notice
- Download and start using our mobile app (360AIRONE, available for FREE on Google Play and App Store), or any of our other apps that link to this Privacy Policy Notice
- You partner with us in other related ways, including sales, marketing or events
Questions or concerns? Reading this Privacy Policy Notice will help you understand your rights and privacy options. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at
Collection, processing and use of personal data
In short: We collect personal information that you provide to us. You can visit our site without providing any personal information. We only store data about your browsing, but without personal information, e.g. the name of your Internet provider, information about the site from which you came to our site, the name of the file you requested. This data is evaluated solely for the purpose of improving our offer and does not allow your personal identification.
We collect personal information that you voluntarily provide to us when you register on our e-shop, express an interest in obtaining information about us or our products and services, or contact us in any other way.
Personal data provided by you. The personal information we collect depends on the context of your interaction with us, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Name
- Telephone number
- E-mail address
- Your company identification number (VAT ID)
- Username
- Billing address
- Delivery address
Sensitive data. We do not collect or process sensitive personal data in any way. This includes genetic, biometric and health data, as well as personal data revealing racial or ethnic origin, political opinions, religious or ideological beliefs or trade union membership.
Payment details. When you make a purchase, the data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument, may be collected. All payment data is stored by Comgate a.s.. Their Privacy Policy Notice can be found at this link: https://www.comgate.cz/files/2024-cz-informace-o-zpracovani-osobnich-udaju.pdf.
Personal data is only collected if you voluntarily provide it to us (e.g. when requesting contact or when registering for our newsletter). We will only use the personal data you provide without your specific consent to fulfil the purpose for which it was provided to us. Once the purpose for which you have provided us with your personal data has been fully fulfilled, further use of your personal data will be blocked and your data will be deleted after the expiry of the time limits under tax and accounting legislation, unless you give us your express consent to further use.
How do we handle the collected data?
In short: We process your data to provide, improve and administer our services, to communicate with you, for security and fraud prevention purposes and in accordance with the law. With your consent, we may also process your data for other purposes.
We process your personal data for various reasons depending on how you interact with our services, including:
- To facilitate the creation and authentication of accounts and otherwise manage user accounts. We may process your data so that you can create an account, log in to it and maintain the account in working order.
- Respond to user queries/provide user support. We may process your data in order to respond to your queries and resolve any problems with the service you have requested.
- Processing and managing your orders. We may process your data for the purpose of processing and managing your orders, payments, returns and exchanges made through the Services.
- Sending marketing and promotional communications. We may process the personal data you send us for our marketing purposes if this is in line with your marketing preferences. You can opt-out of receiving our marketing emails at any time.
When and with whom do we share the data we collect?
In short: We may share information in the specific situations described in this section and/or with the following categories of third parties.
Vendors, consultants and other third party service providers. We may share your information with vendors, service providers, contractors, or third-party agents who provide services for us or on our behalf and need access to that information to do so. We have contracts with our third parties to help protect your personal information. This means that they cannot take any action with your personal information unless we have instructed them to do so. They will also not share your personal data with any organisation other than us. They also undertake to protect the data they hold on our behalf and to keep it for the period we have instructed them to. The categories of third parties with whom we may share personal data are as follows:
- Google Ad Networks
- Google Data Analytics Services
We may also need to share your personal information in the following situations:
- When we use Google Analytics. We may share your data with Google Analytics for the purpose of tracking and analysing the use of our website.
How long do we keep the collected data?
In short: We retain your data for as long as necessary to fulfil the purposes set out in this Privacy Policy Notice, unless otherwise required by law.
We will retain your personal data only for the period necessary for the purposes set out in this Privacy Policy Notice, unless a longer retention period is required or permitted by law (for example, tax, accounting or other legal requirements). No purpose set out in this Privacy Policy Notice requires us to retain your personal data for longer than the period for which users have an account with us. If we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it, or if this is not possible (for example, because your personal data has been stored in back-up archives), then we will store your personal data securely and isolate it from further processing until it can be deleted.
What legal basis do we rely on to process your data?
In short: We only process your personal data where we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, for example, with your consent, to comply with the law, to provide you with services to enter into or perform our contractual obligations, to protect your rights or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the applicable legal bases on which we rely when processing your personal data. We may therefore rely on the following legal bases when processing your personal data:
- Agreed. We may process your data if you have given us permission (i.e. consent) to use your personal data for a specific purpose. You can withdraw your consent at any time.
- Performance of the contract. We may process your personal data where we believe it is necessary for the performance of our contractual obligations to you, including the provision of our services, or at your request before entering into a contract with you.
- Legitimate interests. We may process your data where we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal data for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services.
- Supporting our marketing activities
- Legal obligations. We may process your data where we believe it is necessary to comply with our legal obligations, for example, to cooperate with law enforcement or regulatory authorities, to exercise or defend our legal rights, or to disclose your data as evidence in litigation in which we are involved.
- Life interests. We may process your data where we believe it is necessary to protect your vital interests or the vital interests of a third party, for example in situations where the safety of any person is potentially at risk.
Use of cookies
To make our website attractive for you and to enable the use of certain functions, we use so-called cookies on some pages. These are small text files that are stored on your end device. As soon as you end your session, i.e. as soon as you close your browser, some of the cookies we use are deleted again (so-called session cookies). Other cookies remain stored on your end device and enable us to identify your browser on the next visit (so-called persistent cookies).
You can set your browser to inform you about the placement of cookies, while cases, decide whether you will accept their placement or whether you will be able to refuse cookies, either for a specific case or in general. However, if cookies are rejected, the functionality of our website may be limited.
Account information
If you want to check or change your account information or terminate your account at any time, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact details provided.
Upon your request to terminate your account, we will deactivate or remove your account and information from our active databases. However, we may retain some information in our files to prevent fraud, resolve problems, assist in investigations, enforce our legal terms and/or comply with applicable legal requirements. If you have questions or concerns about your data protection rights, you can write to us at
What are your privacy rights?
In short: In some areas, such as the European Economic Area (EEA), the United Kingdom (UK) and Switzerland, you have rights that give you greater access to and control over your personal data. You can review, change or terminate your account at any time.
In some areas (such as the European Economic Area, the United Kingdom and Switzerland) you have certain rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal data, (ii) request rectification or erasure, (iii) restrict the processing of your personal data, (iv) where applicable, the right to data portability, and (v) not be subject to automated decision-making. You may also have the right to object to the processing of your personal data in certain circumstances. You may make such a request by contacting us using the contact details set out below under "Data Protection Contact Point". We will consider each request and act on it in accordance with applicable data protection laws.
If you are located in the EEA or the United Kingdom and believe that we are processing your personal data unlawfully, you also have the right to lodge a complaint with the data protection authority in your member state or the data protection authority in the United Kingdom. If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.
Withdrawal of consent: If we rely on your consent to process your personal data, you have the right to withdraw it at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the "Data Protection Contact Point" section below. Please note, however, that this will not affect the lawfulness of the processing prior to withdrawal, nor will it affect the processing of your personal data carried out on the basis of lawful grounds for processing other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the contact form on the website, by email, by phone or in person at the business address, see more in the "Privacy Contact Point" section below. You will then be removed from marketing lists. We may, however, continue to communicate with you - for example, to send you messages related to our services that are necessary to manage and use your account, to respond to requests for services, or for other non-marketing purposes.
Right to request deletion of your data
Upon your request to terminate your account, we will deactivate or remove your account and information from our active database. However, we may retain some information in our files to prevent fraud, resolve problems, assist in investigations, enforce our legal terms and/or comply with applicable legal requirements. If you have questions or concerns about your rights to privacy, you may write to us at
Are we updating this statement?
In short: Yes, we will update this notice as necessary to comply with applicable laws.
We may update this Privacy Policy Notice from time to time. The updated version will be marked with an updated "Updated" date and the updated version will become effective as soon as it is available. If we make material changes to this Privacy Policy Notice, we may notify you either by prominently posting a notice of such changes or by sending you a notice directly. We encourage you to check this Privacy Policy Notice frequently to stay informed about how we are protecting your information.
Contact point for data protection
If you have any questions about the collection, processing or use of your personal data, if you wish to access, correct, block or delete your data, or if you wish to withdraw the consent you have given us, please contact:
Foxtron Ltd.
ID: 29056870
VAT ID: CZ29056870
K sadu 754/2C
182 00 Prague
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Establishment:
Foxtron Ltd.
Bezdrevská 539
198 00 Prague
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The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the EU General Data Protection Regulation (GDPR).
The provision of personal data is not prescribed by law or contract and is not necessary for the conclusion of a contract. You are therefore not obliged to provide us with your personal data.
The use of cookies helps us to continually improve our website and user experience. This purpose is also the basis for our legitimate interest in the processing of data pursuant to Article 6(1)(f) GDPR.
You have the right to request access to the information collected about your person, the right to rectification, erasure and restriction of the processing of this data, as well as the right to data portability (see Articles 15 to 18 and 20 of the GDPR). To exercise these rights, you can contact our Data Protection Officer listed below.
You also have the possibility to lodge a complaint with the competent supervisory authority for personal data protection, which is:
Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague
E-mail:
You may withdraw the consent you have given us by email to the relevant contact point of our company, without prejudice to the lawfulness of the processing of personal data carried out on the basis of your consent prior to its withdrawal. If no retention periods are stipulated by accounting or tax regulations, your personal data will be deleted. You will be informed of the deletion by confirmation.